Return Policy & Web Order Pickup Policy


In-store purchase:

Books, Course Packs, Retail & General Merchandise
  • All books, course packs, office supplies, clothing, special orders and miscellaneous items are stricly final sale. Items in resellable condition can be exchanged within 10 calendar days of the purchase. Whether items are in resellable condition or not, will be determined at the sole discretion of the bookstore staff.
  • For books: If you drop your course, please bring us the proof (from the registrar) as well as your receipt and we will refund your books if they are in perfect condition.


Online purchase:

Web Order Pickup Policy 

  • By purchasing through our online website, you agree to our policy on receipt conditions. Our receipt policy states the following conditions:

  • If you do not pick up your purchase in store within 2 months (60 days) of the date of purchase, you will no longer be able to pick up your purchased items. We cannot and will not hold onto your physical purchase for over 2 months. In other words, the pickup period for your online purchase is 2 months (60 days).